Welcome! I’m Nick, a product designer making things pretty (and usable) for over 16 years.

I provide end-to-end design and strategy during the entire product life cycle by drawing from my experience with multiple industries, products, and company sizes. I’ll help you:

  • Discover user delights, pain points, and workarounds by conducting user research

  • Define challenges and areas for improvement uncovered during research

  • Develop solutions by collaboratively gathering input across departments

  • Deliver impact by crafting sketches, screens, prototypes, and design systems that utilize UX best practices

Let’s work together!

Verizon

  • Partner Program website redesign to increase registration

  • Internal Sales tool to reduce order creation time

  • Automated sales dashboard to replace manual creation


AT&T

  • Sales transformation to simplify sales agent and customer experience

  • Consolidate redundant systems to reduce duplicate error

  • Standardize user journeys to create a consistent experience


Zenni Optical

  • Launched first B2B eCommerce clients to tap into new markets

  • Designed white label eCommerce platform to quickly launch clients

  • Created B2B Design System to optimize operational efficiency


Salesforce

  • Dreamforce and events platform to enhance attendee experience

  • The Private App Exchange to provide private app stores for companies

  • Salesforce Spring ‘13 Logo to bring delight to users


Webex

  • Webex web and desktop application redesign to refresh user interface

  • Standardize interactions to provide a consistent experience

  • Introduce new visual language to clarify voice and tone

Industries and Products

  • AI, B2B, B2C, and CRM

  • Collaboration

  • Cybersecurity

  • E-com, Telecom, RomCom

  • Entertainment

  • AdTech, FinTech, HealthTech, LegalTech

  • Human Capital Management

  • Applicant Tracking Systems

  • Social networks

Skills and Methods

  • User experience design and strategy

  • User Interface design and strategy

  • Generative and evaluative user research

  • Information architecture and journey mapping

  • Design systems and documentation

  • Sketching and wire framing

  • Interaction design and prototyping

  • HTML, CSS, iOS and Android development

  • Figma, Sketch, and Adobe Creative Suite

Superpowers

  • Swiftly learn new systems and architectures

  • Deliver solutions for complex challenges

  • Collaborate in challenging environments

  • Achieve user needs and business goals

  • Meet timelines by managing designers

  • Empower designers through mentorship

  • Rapidly gather feedback and insights

  • Thrive in ambiguity and shifting priorities

  • Increase user engagement and reduce cost