Hi, I’m Nick, a product designer solving user and business challenges.

I provide end-to-end research, design, and strategy throughout the entire product lifecycle by leveraging my experience across various products, industries, and company sizes.

I help companies:

  • Discover issues and insights by crafting and conducting user research

  • Define challenges and potential paths forward uncovered during research

  • Develop answers by utilizing UX best practices and collaboratively gathering input across departments

  • Deliver impactful solutions by creating sketches, mockups, clickable prototypes, and design systems

I designed a simplified sales tool for field agents to more easily close deals. I also redesigned Verizon’s Partner Program website to boost registration access and an analytics dashboard for program managers.

  • Saved Field Agents 40+ Hours/Month: By designing simplified sales tool

  • 150% Increase in Access: By redesigning partner program website

  • Saved Program Managers 12+ Hours/Month: By designing dashboards

Lead UX Designer

I designed H5’s 1st design system and entire product suite, including the award-winning H5 Matter Intelligence. I also redesigned a legacy desktop app into a web-based SaaS product that helped get H5 acquired. Once a part of Lighthouse, I redesigned H5’s product suite to integrate with Lighthouse products and data.

  • Launched 0->1 Product Suite: Provided tools for eDiscovery processes

  • H5’s 1st Design Systems: Standardized UI and UX across product suite

  • Modernized DART: Redesigned legacy app and expanded customer base

Lead UI Designer

I designed and optimized a zero-to-one platform for Salesforce events, still in use today. I also designed a private app store for Salesforce customers, and worked on their first design system, Salesforce Lightning.

  • Timeless 0->1 Events Platform: Still in use 12 years later

  • Private App Exchange: Provided private app stores to customers

  • Salesforce’s 1st Design System: Built Salesforce Lightning Design System

I designed multiple versions of Rocket Fuel’s AI-powered ad bidding platform and associated design systems.

  • Innovative Ad Platforms: Designed three unique Rocket Fuel ad platforms

  • Rocket Fuel’s 1st Design System: Created design system and documentation

  • Grew UX Maturity: Launched research program, hired first researcher

Lead UX Designer

I redesigned Taleo’s applicant tracking system for small medium business, which helped them get acquired by Oracle. I launched their SMB user research program, and also contributed to many marketing campaigns through digital design for print and online advertising.

  • Redesigned Taleo Business Edition: Taleo’s SMB Applicant Tracking System

  • Taleo’s 1st Design System: Created and documented new design system

  • Grew UX Maturity: Launched user research program

Lead UX Designer

UX Designer/Manager

Lead UX Designer

UX Designer, Researcher

I designed a novel way, breaking current UX standards, to allow players of Zynga games to purchase virtual goods through PayPal without losing their game progress.

  • Game Changing Payments: Created unique virtual goods purchase flow for Zynga, PayPal’s 2nd largest customer after eBay

  • Grew Revenue 200%: Zynga generated about $600 million revenue from virtual goods in 2010, up from $300 million in 2009

Senior UI Designer

I designed a data migration platform to streamline their post-merger activities.

  • Faster Data Migration at Scale: Designed new data migration platform

I redesigned the user interface and interactions for Webex’s desktop application.

I finalized and incorporated a new design system across the application suite.

  • Modernized Web/Desktop Application: Refreshed Webex UI and UX

  • Standardized Interactions: Provided consistent user experiences

  • Clarified Visual Language: Improved voice and tone across application

Lead UX Designer

Industries

  • AI, B2B, B2C, and CRM

  • Collaboration

  • Cybersecurity

  • E-com, Telecom

  • Entertainment

  • AdTech, FinTech, HealthTech, LegalTech

  • Human Capital Management

  • Applicant Tracking Systems

  • Social Networks

  • Startups

Skills, Methods, and Tools

  • User experience design and strategy

  • User Interface design and strategy

  • Various user research methods

  • Information architecture and journey mapping

  • Design systems and documentation

  • Sketching and wire framing

  • Interaction design and prototyping

  • HTML, CSS, iOS and Android development

  • Figma, Sketch, and Adobe Creative Suite

Superpowers

  • Swiftly learn new systems

  • Deliver simple solutions to complex challenges

  • Meet user needs

  • Achieve business goals

  • Rapidly gather user insights

  • Thrive in ambiguity and shifting priorities

  • Increase user engagement

  • Empower designers through mentorship

  • Reduce cost