Hi, I’m Nick, a product designer solving user and business challenges.
I provide end-to-end research, design, and strategy throughout the entire product lifecycle by leveraging my experience across various products, industries, and company sizes.
I help companies:
Discover issues and insights by crafting and conducting user research
Define challenges and potential paths forward uncovered during research
Develop answers by utilizing UX best practices and collaboratively gathering input across departments
Deliver impactful solutions by creating sketches, mockups, clickable prototypes, and design systems
I designed a simplified sales tool for field agents to more easily close deals. I also redesigned Verizon’s Partner Program website to boost registration access and an analytics dashboard for program managers.
Saved Field Agents 40+ Hours/Month: By designing simplified sales tool
150% Increase in Access: By redesigning partner program website
Saved Program Managers 12+ Hours/Month: By designing dashboards
Lead UX Designer
I designed H5’s 1st design system and entire product suite, including the award-winning H5 Matter Intelligence. I also redesigned a legacy desktop app into a web-based SaaS product that helped get H5 acquired. Once a part of Lighthouse, I redesigned H5’s product suite to integrate with Lighthouse products and data.
Launched 0->1 Product Suite: Provided tools for eDiscovery processes
H5’s 1st Design Systems: Standardized UI and UX across product suite
Modernized DART: Redesigned legacy app and expanded customer base
Lead UI Designer
I designed and optimized a zero-to-one platform for Salesforce events, still in use today. I also designed a private app store for Salesforce customers, and worked on their first design system, Salesforce Lightning.
Timeless 0->1 Events Platform: Still in use 12 years later
Private App Exchange: Provided private app stores to customers
Salesforce’s 1st Design System: Built Salesforce Lightning Design System
I designed multiple versions of Rocket Fuel’s AI-powered ad bidding platform and associated design systems.
Innovative Ad Platforms: Designed three unique Rocket Fuel ad platforms
Rocket Fuel’s 1st Design System: Created design system and documentation
Grew UX Maturity: Launched research program, hired first researcher
Lead UX Designer
I redesigned Taleo’s applicant tracking system for small medium business, which helped them get acquired by Oracle. I launched their SMB user research program, and also contributed to many marketing campaigns through digital design for print and online advertising.
Redesigned Taleo Business Edition: Taleo’s SMB Applicant Tracking System
Taleo’s 1st Design System: Created and documented new design system
Grew UX Maturity: Launched user research program
Lead UX Designer
UX Designer/Manager
Lead UX Designer
UX Designer, Researcher
I designed a novel way, breaking current UX standards, to allow players of Zynga games to purchase virtual goods through PayPal without losing their game progress.
Game Changing Payments: Created unique virtual goods purchase flow for Zynga, PayPal’s 2nd largest customer after eBay
Grew Revenue 200%: Zynga generated about $600 million revenue from virtual goods in 2010, up from $300 million in 2009
Senior UI Designer
I designed a data migration platform to streamline their post-merger activities.
Faster Data Migration at Scale: Designed new data migration platform
I redesigned the user interface and interactions for Webex’s desktop application.
I finalized and incorporated a new design system across the application suite.
Modernized Web/Desktop Application: Refreshed Webex UI and UX
Standardized Interactions: Provided consistent user experiences
Clarified Visual Language: Improved voice and tone across application
Lead UX Designer
Industries
AI, B2B, B2C, and CRM
Collaboration
Cybersecurity
E-com, Telecom
Entertainment
AdTech, FinTech, HealthTech, LegalTech
Human Capital Management
Applicant Tracking Systems
Social Networks
Startups
Skills, Methods, and Tools
User experience design and strategy
User Interface design and strategy
Various user research methods
Information architecture and journey mapping
Design systems and documentation
Sketching and wire framing
Interaction design and prototyping
HTML, CSS, iOS and Android development
Figma, Sketch, and Adobe Creative Suite
Superpowers
Swiftly learn new systems
Deliver simple solutions to complex challenges
Meet user needs
Achieve business goals
Rapidly gather user insights
Thrive in ambiguity and shifting priorities
Increase user engagement
Empower designers through mentorship
Reduce cost